PRIVACY POLICY

  1. Introduction

    This PacknTrackIt Privacy Policy ("Privacy Policy") describes how we ("PacknTrackIt ", "we","us") collect and use information pertaining to each of our visitors and registered users ("User", "you"), in connection with their access to and use of PacknTrackIt’s websites, desktop or mobile applications, and related services (collectively, the "Services"). We are committed to protecting and respecting your privacy data. We will use the information we collect about you in accordance with the General Data Protection Regulation (GDPR). By accessing or using any of our Services, you are accepting and consenting to the practices described in this policy.

  2. What information we collect

    We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. We may collect the following types of personal information: contact details (e.g. e-mail address or phone number), details regarding a browsing or usage session (IP address, Geo-location, User’s device (including access to your camera and the users contact information), operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring pages, time stamps, interactions etc), information regarding to Vehicles (vehicle type, registration, driver’s license, vehicle dimension and carry capacity) information relating to any order you place on our web or mobile services (your name, geolocation, pick up and delivery address, transaction number, and email address, prices), details regarding connected third party accounts (such as the e-mail or username for to connect to LinkedIn, Google or Facebook account), and any other personal information that you choose to send to us. We do not collect, access, or store credit card information. We use Impesa as a third party payment processors. Please refer to Impesa’s websites for details on how your financial information is handled and protected.

  3. Consent for Personal Information

    Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

  4. Limiting Collection

    The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, mobile application or the Internet .

  5. Storage of Personal Information

    Personal information that you submit through our Website and mobile app Services may be stored, processed and transferred to countries other than where you live, for example, to our servers or our authorized service providers in the United States of America or the European Economic Area (EEA). By submitting your personal information to us, you consent to these transfers, storing and processing. We will take all reasonable efforts to ensure that your data is treated securely and in accordance with this policy.

  6. Openness

    We will make information available to you about our policies and practices with respect to the management of your Personal Information.

  7. Customer Access

    Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

  8. Updates to this Privacy Policy

    We may update this policy from time to time by publishing a new version on our websites. We encourage you to check back periodically to review this Privacy Policy for any changes since your last visit. This will help ensure you better understand your relationship with us, including the ways we process your personal information.

  9. Handling Customer Complaints and Suggestions

    If you have questions, comments or complaints about this Privacy Policy please email us at info@packntrackit.com.

Additional Information

Cookies

A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience. Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

Other Websites

Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.